Distinguish product pieces, sales units and transport packages. Different totals may be correct, but the relationship must be explained.
Review the documents from different angles
DHL’s general guide describes commercial information and the physical contents of a shipment. Use that distinction to organize your review, without treating a carrier article as a complete list of Mexican requirements.
Ask the import professional responsible to confirm the final documents and details for your goods and transaction. This checklist prepares the discussion; it does not replace customs review of the documents.
Fields to compare
Complete the relationships using actual information. If a detail differs, ask why before requesting a correction.
Scroll the table sideways to see all columns.
| Field | What to check | Difference to clarify |
|---|---|---|
| Participants | Seller, buyer and recipient names according to their roles | A company changing between the order and document |
| Product | Reference, model and identifiable description | Different names for one item or different versions |
| Quantity | Units per product, unit of measure and presentation | Pieces versus sets, retail cartons or packs |
| Value | Currency, unit value and purchase total | Provisional amounts, discounts or unexplained lines |
| Packages | Carton or pallet identifier and its contents | Counts that cannot be related to the units sold |
| Weight and dimensions | Net/gross weight and the packaging described | Product weight confused with the finished package weight |
Do not compare quantities with different meanings
Illustrative example: an order has 120 pieces packed in 6 cartons with 20 pieces each. The 120 describes the product quantity; 6 describes transport packages. A useful list lets someone reconstruct that relationship without guessing.
If a set containing several pieces is sold as one commercial unit, explain the presentation. Keep the reference consistent across the order, invoice, packing list and product sheet. Do not change what a unit means merely to make totals appear equal.
Request a final version after packing
If a supplier splits a carton, adds a pallet or changes the available quantity, request revised, dated documents. Check that the list reflects the contents actually authorized for dispatch.
Do not independently alter another party’s issued document without agreement. Send discrepancies to the issuer and responsible professional so they can determine the correction and retain an appropriate record.
Retain the original relationships for multiple suppliers
Organize documents by supplier and order even when one company coordinates transport. If the transaction requires additional documents or a different commercial arrangement, ask the responsible party to explain it before combining files.
Adding carton counts for a logistics inquiry does not turn several transactions into one invoice. Also identify excluded lots if you choose a partial departure.
Use the agreed channel for information sharing
To start an inquiry, summarize the products, quantities, cartons, weight, dimensions, origin and destination. Share commercial documents through a private channel agreed with the parties who need to review them.
Before authorizing dispatch, retain the final cargo sheet, confirmed documents and outstanding tasks with their owners. A logistics proposal should identify who receives and reviews each item of information and which work is included.
Sources and scope
Sources consulted on 26 October 2026. Checklists and examples are planning guidance prepared by MX Pacific Express. Other operators’ processes illustrate concepts; the conditions for your cargo are confirmed separately.
Prepare your next step
Share the product, packaging, weight, origin and destination. Identify any information still pending so your inquiry can be reviewed with the right scope.
Prepare my import inquiryRoutes, availability and delivery conditions are confirmed in each quote.