Data and orders
PANAM said its previous sales and delivery provider limited access to buyer information. It chose Shopify to retain that customer data.
Through the integration, Cubbo automatically received the order, address and the customer’s selected shipping method.
Preparation by channel
In its project profile, Cubbo describes factory-to-warehouse transport and preparation and labeling by sales channel. Shopping center deliveries are coordinated around receiving schedules.
Confirming receipt
According to PANAM’s account, Cubbo’s customer service intervened when delivery problems or an incorrect postal code arose. Follow-up continued until the buyer confirmed receipt of the product.
Reading the case for replenishment from China
For online replenishment, agree on two separate confirmations: that the warehouse has received the units and that they are available for order preparation. Assigning responsibility for delivery data helps define the service before promising dates to buyers.