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Inspections, counts and photos: agree what will be checked before shipping

The supplier says the goods “have been checked.” To decide what happens next, you need to know who checked them, which units were seen and which questions were answered. Counting cartons and checking a product can have different scopes.

Assign each task, agree what will be examined and request results, limitations and unchecked items in the report. Define who will make the subsequent decision.

Start with the decisions you need to make

List the questions you need answered: whether the model matches the order, a function meets the agreement or how many packages will be handed to transport. Identify the evidence needed for each decision and ask who can perform that task.

Bureau Veritas distinguishes product inspections before shipment from checks during loading or unloading within its services. This is a reference for separating objectives; confirm the contracted scope with the party performing each task in your transaction.

Write the brief before the visit

For a product inspection, give the contracted inspection firm the order, specification version and specific questions. Ask which tests it can perform, with which resources and which activities need another service. Agree how results and limitations will be described.

For a logistics count, establish whether it covers closed cartons, visible units or contents verified in another way. Ask who authorizes opening packaging and who must be present if that task is agreed. Leave uncontracted activities marked as awaiting assignment to a responsible party.

Allocate tasks and deliverables

This table helps prepare a brief; it does not assign services automatically to any provider. Add responsible parties, dates and expected documents. Ask each party to confirm explicitly which tasks it accepts and any information still needed.

Scroll the table sideways to see all columns.

Allocate tasks and deliverables
ObjectiveWhat to agreeWhat the deliverable should show
Check the productIncluded characteristics and testsModel, criteria and observed results
Define samplingLots, versions and unit selectionWhat was examined and excluded
Count packagesCounting unit and permitted accessIdentifiers and recorded quantity
Take photographsPurpose and references for each imageDate and corresponding carton or product
Resolve differencesResponsible party and next reviewAction, authorization and outstanding items

Ask what the selected units cover

If the work uses a sample, ask which population it represents and how it will be selected. Distinguish models, variants or lots that should not be confused. Request the competent firm’s explanation of its proposed plan and the conclusions it supports within the brief.

Ask for a record of the goods available during the visit and anything inaccessible or not presented. If production is incomplete or quantities change, ask how that affects the planned work and which additional review may be needed before a decision.

Read results alongside what was not examined

Bureau Veritas’s InSpec FAQ describes reports with findings and photographs of specified checks. That example does not determine every report’s contents: agree what you will receive and which references it will allow you to verify.

Request a distinction between a completed test and one that is pending, omitted or not applicable. Connect a photograph to the observed object and its context; avoid treating it as evidence of characteristics it does not show. Query conclusions whose supporting evidence you cannot identify.

Define who responds before arranging dispatch

Assign someone on your team to review the report, request clarification and communicate the decision to the supplier. For corrections or another review, keep the connection between versions and confirm outstanding items before updating the readiness date.

For an MX Pacific Express transport inquiry, state which review you have contracted, when you expect a decision and which cargo details are confirmed. Specialized inspection and certification are agreed with the competent parties; logistics scope is confirmed separately.

Sources and scope

Sources consulted on 26 October 2026. Checklists and examples are planning guidance prepared by MX Pacific Express. Other operators’ processes illustrate concepts; the conditions for your cargo are confirmed separately.

Prepare your next step

Share the product, packaging, weight, origin and destination. Identify any information still pending so your inquiry can be reviewed with the right scope.

Prepare the details to coordinate my shipment

Routes, availability and delivery conditions are confirmed in each quote.