Describe the actual sample, retain its background and compare every change in the first order. Revisit the product, documents and transport when the transaction changes.
Define the decision the sample should help you make
Before requesting dispatch, agree which version the supplier will send and what you will use it for: checking dimensions, comparing a finish or evaluating a function, for example. Identify who on your team will receive it and who will record the review results.
Clarify whether you will retain it, consume it during testing or consider returning it. Explain that intended use to the responsible parties and ask which details they need. If its later destination is undecided, raise that uncertainty before arranging dispatch.
Describe the item as well as the reason for sending it
DHL’s commercial invoice guide explains that writing only “samples” is not a sufficient goods description. The reason for shipment and the identity of the article need to be understandable separately.
Request a specific description of the model the supplier will send and photographs of that version. Distinguish the sample from accompanying accessories and confirm quantities. If components need a specific transport assessment, submit their details to the operator before booking.
Explain the actual agreement and request a document review
The same DHL guide emphasizes true and accurate declared values. Retain the supplier agreement, the amount paid if any, and available background on the item’s value. If the sample is free, explain that circumstance to the party reviewing the documents.
Ask the responsible parties which documents and details apply to the product, use and Mexican destination. Do not assume a tax treatment simply because it is called a sample. Request an explanation of unresolved items and who must confirm them before the package is handed over.
Compare the sample with your planned order
This table organizes purchasing and transport decisions. Complete it using supplier information and flag anything not yet confirmed. A matching commercial name does not establish that every characteristic is the same.
Scroll the table sideways to see all columns.
| Point | What to keep from the sample | What to confirm for the first order |
|---|---|---|
| Version | Model, date and photos | Final model and agreed changes |
| Use | Purpose of the review | Intended use of purchased goods |
| Characteristics | Material and component details | Changes in materials, function or accessories |
| Presentation | Contents and packaging received | Units per carton and final packaging |
| Agreement | Sample delivery arrangements | Responsibilities for the new order |
| Outstanding items | Unanswered questions | Who will resolve them before dispatch |
Retain what was approved and what remains unresolved
After receiving the sample, record your observations and what the supplier needs to change. Connect comments and photos to the model and date so verbal approval is not interpreted as acceptance of another version.
Request a written response to each change. If another sample is needed, assign it a new reference and retain the connection between both. Identify who will approve the order version and ask the supplier to distinguish it from earlier prototypes in its records.
Start a new inquiry for the first order
Submit the chosen version, quantity, final packaging, origin and destination address. Include changes from the sample and request a review of the conditions applicable to the new shipment. Keep those answers with the corresponding purchase order.
The arrival of a sample does not itself confirm acceptance or conditions for the subsequent order. For an MX Pacific Express inquiry, send the details of the specific transaction: the product, route and available logistics scope need individual confirmation.
Sources and scope
Sources consulted on 26 October 2026. Checklists and examples are planning guidance prepared by MX Pacific Express. Other operators’ processes illustrate concepts; the conditions for your cargo are confirmed separately.
Prepare your next step
Share the product, packaging, weight, origin and destination. Identify any information still pending so your inquiry can be reviewed with the right scope.
Prepare my sample inquiryRoutes, availability and delivery conditions are confirmed in each quote.