Confirm the physical address, receiving person, hours, appointment and unloading conditions. Keep the accepted version with the transport proposal.
Write one physical receiving address
Ask the recipient to confirm the street, external and internal number, colonia or neighborhood, municipality or borough, city, state and postal code in writing, as applicable. Add the business name visible at the entrance and the person or company receiving the goods. Mark fields that do not apply rather than inventing an entry.
Distinguish this location from any tax registration or billing address. When they differ, label the purpose of each so the people preparing documents and arranging transport use the correct details.
Describe the entrance that will actually be used
Ask whether the goods entrance is on another street or inside a larger site. A landmark, entrance photo or map pin can help explain the location; send these with the written address and ask the recipient to confirm that they match.
Include the site, gate or unit name and any restrictions reported by the person responsible for the location. Send sensitive access instructions through the agreed private channel; avoid putting them in documents that will circulate among many people.
Separate receiving hours from a confirmed appointment
Get the receiving days and hours in local time, the main contact and a backup. If the site requires an appointment, ask who requests it, which details are needed and how confirmation is issued. Save the reference, date and conditions communicated by the recipient.
Opening hours do not confirm a receiving reservation. Before arranging staff or equipment, check which date can be coordinated with transport and who will report changes. Also establish how costs and instructions will be reviewed if the site cannot receive at the agreed time.
Record the unloading arrangements
Maersk Ground Freight’s FAQ asks businesses to share timing, site restrictions and equipment or staffing needs. This is a planning example for that service, not a general condition for all deliveries in Mexico.
With the recipient, identify the proposed delivery point and the available means of moving the planned cargo format. Ask who unloads, who supplies equipment and staff, and which tasks require an express agreement. If a need remains unresolved, request a scope review before accepting the proposal.
Prepare this sheet for your inquiry
Complete these details with the person controlling receipt. If a company has several locations, give each delivery point a clear name and keep its contacts, appointments and instructions together on the correct sheet.
Scroll the table sideways to see all columns.
| Area | Details to confirm | Who verifies them |
|---|---|---|
| Location | Full address and goods entrance | Person responsible for the site |
| Contact | Name, working phone number and backup | Recipient |
| Receiving | Days, local hours and appointment process | Person scheduling receipt |
| Cargo | Units, weight and final format | Supplier and recipient |
| Handling | Physical point, resources and included tasks | Parties to the proposal |
| Version | Date, changes and acceptance confirmation | Coordinating contact |
Confirm changes before treating them as agreed
DHL Express Mexico presents delivery management options in On Demand Delivery, including a different date or address. These belong to its tool and the options available for a shipment; they do not establish that every transport arrangement allows such changes.
If your address, contact or receiving conditions change, send the revised sheet to the party responsible for booking. Request confirmation of feasibility, pricing and scheduling before treating the change as accepted. For an MX Pacific Express inquiry, attach this sheet so the available scope for that destination can be reviewed.
Sources and scope
Sources consulted on 26 October 2026. Checklists and examples are planning guidance prepared by MX Pacific Express. Other operators’ processes illustrate concepts; the conditions for your cargo are confirmed separately.
Prepare your next step
Share the product, packaging, weight, origin and destination. Identify any information still pending so your inquiry can be reviewed with the right scope.
Discuss my destination requirementsRoutes, availability and delivery conditions are confirmed in each quote.